An emergency hot water system problem in Mascot
“Jack, the hot water heater is at it again. There’s no hot water”, Norma yelled from the bathroom.
Gosh! He was so sick and tired of this hot water system. This was the fifth time this week.
They had an old tankless hot water system with continuous flow. This hot water heater heated the water on both floors. But, since last month, the hot water to the 2nd storey was not always consistant. Hot water came in bursts. If someone was taking a bath, the water would go from hot to lukewarm and then cold all of a sudden. It was a disconcerting experience, particularly in this weather.
Jack had rented out the first floor. Since they stayed on the second floor, his family had no access to hot water.
Jack was anxious that their tenants would start experiencing similar problems. Then, he would be in a real pickle. He needed the services of a plumber before that happened.
But Jack had heard a number of stories about bad plumbers. His next door neighbor had to strip down the bathroom after a plumber had got the hot water and cold water lines mixed up. One of his friends had once mentioned about their bathroom flooring being replaced when a plumber came to change the commode. This same friend had a heater that worked sporadically, thanks to some installation problems.
Good plumbers, it seemed to Jack, were a rare breed.
But, with the hot water tank not working when they needed hot water, he had no choice but to call a plumber from Mascot to repair the old hot water service.
Jack decided to do his research thoroughly. He wanted a good plumber and he was going to do some searching. His first course of action was to go through old flyers. Nothing impressive. Then, he decided to search on the Internet.
A Google search turned up a huge list. But he was not happy with what he saw. They all looked the same. Just as he was about to give up the search, he read of an emergency plumber in Mascot who promised service within two hours.
Interesting, he thought. He read some more about this emergency plumber from Mascot. They were a network and they had ample experience taking care of blocked drains, heating problems, bathroom renovation, plumbing repair, backflow prevention, leaks, plumbing maintenance and rainwater tanks. They took care of plumbing emergencies in Sydenham, St Peters, Eastern Suburbs, Botany, Kensington, Eastlakes and Coogee. Seemed like the kind of guys he was looking for.
As he had expected, the Mascot plumbers inspected his heater closely and explained what the problem was. Before they started work, they ran the cost estimate by him. So far, Jack was very happy with his find. He only hoped they were as professional in their work.
Jack needn’t have worried. The emergency plumber from Mascot completed the heater repair in an hour. They tested the hot water a couple of times and assured him that the problem was sorted out. They even gave him a guarantee!
Emergency plumbing repairs can go horribly wrong if you are working with the wrong plumbers. Call us on 0421 142 151.